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	<title>Comments on: Long-term effect of Negative Customer Experience (Mom Buys a New Car)</title>
	<atom:link href="http://kristincolier.com/2009/07/long-term-effect-of-negative-customer-experience-mom-buys-a-new-car/feed/" rel="self" type="application/rss+xml" />
	<link>http://kristincolier.com/2009/07/long-term-effect-of-negative-customer-experience-mom-buys-a-new-car/</link>
	<description>User-Centered Business Solutions</description>
	<lastBuildDate>Tue, 18 May 2010 17:23:57 +0000</lastBuildDate>
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		<title>By: Kristin</title>
		<link>http://kristincolier.com/2009/07/long-term-effect-of-negative-customer-experience-mom-buys-a-new-car/comment-page-1/#comment-183</link>
		<dc:creator>Kristin</dc:creator>
		<pubDate>Tue, 18 May 2010 17:23:57 +0000</pubDate>
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		<description>Funny.  The Penguin would certainly make an interesting car salesman... I was thinking more of the&lt;em&gt;Taxi&lt;/em&gt;-style Danny DeVito, and particularly in &lt;em&gt;Mathilda&lt;/em&gt;, where he played a dishonest and sleazy used-car salesman.  ( A very cute movie if you have any little kids in your life.)  Thanks for the feedback. Cheers! -Kristin</description>
		<content:encoded><![CDATA[<p>Funny.  The Penguin would certainly make an interesting car salesman&#8230; I was thinking more of the<em>Taxi</em>-style Danny DeVito, and particularly in <em>Mathilda</em>, where he played a dishonest and sleazy used-car salesman.  ( A very cute movie if you have any little kids in your life.)  Thanks for the feedback. Cheers! -Kristin</p>
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		<title>By: Daniel Evans</title>
		<link>http://kristincolier.com/2009/07/long-term-effect-of-negative-customer-experience-mom-buys-a-new-car/comment-page-1/#comment-182</link>
		<dc:creator>Daniel Evans</dc:creator>
		<pubDate>Tue, 18 May 2010 16:41:05 +0000</pubDate>
		<guid isPermaLink="false">http://kristincolier.com/?p=125#comment-182</guid>
		<description>I think Danny De Vito is most famous for his role as the Penquin.&#039;:~</description>
		<content:encoded><![CDATA[<p>I think Danny De Vito is most famous for his role as the Penquin.&#8217;:~</p>
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		<title>By: just a random reader</title>
		<link>http://kristincolier.com/2009/07/long-term-effect-of-negative-customer-experience-mom-buys-a-new-car/comment-page-1/#comment-97</link>
		<dc:creator>just a random reader</dc:creator>
		<pubDate>Mon, 07 Sep 2009 17:58:14 +0000</pubDate>
		<guid isPermaLink="false">http://kristincolier.com/?p=125#comment-97</guid>
		<description>interesting what you got out of the &quot;pleasure&quot; of helping your mother shop for a new car...who&#039;d o&#039; thunk it?</description>
		<content:encoded><![CDATA[<p>interesting what you got out of the &#8220;pleasure&#8221; of helping your mother shop for a new car&#8230;who&#8217;d o&#8217; thunk it?</p>
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